Service Engineer

7 February 2023| Malaysia - Penang | Malaysia | Technical

JOB DESCRIPTION

  • To carry out all service functions including installation, commissioning, technical training, and etc on customer’s site.
  • To identify & troubleshoot machine problem
  • To handle Project task (machine overhaul/automation/modification work)
  • To increase Technical Revenue by doing some Technical Sales.
  • To perform scheduled daily repaired
  • To provide technical support to sales persons & customers on machine application enquiry.
  • To participate in sales activities by providing product demonstration and advanced technical support to sales teams
  • Work inter-dependently and deliver a high level of customer satisfaction
  • Effective to update service task record and achieve daily service target assigned
  • Timely submission of service report to technical admin and technical weekly report
  •  Assist Area Technical Manager when required.

REQUIREMENTS

  • Diploma or Degree in Electrical or equivalent
  •  At least 3-5 years of working experience in repair/servicing machinery.
  • Good communication (verbal and written) in Bahasa Malaysia, English and able to speak Mandarin.
  • Computer literate in use of Microsoft Office applications and outlook
  • Detail-oriented, able to multi-task in fast-paced environment
  • Self-motivated, proactive, and able to work independently
  • Possess own transport and willing to travel
  • Possess a strong sense of commitment, good leadership qualities, analytical & interpersonal skill
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