Key Account Manager

7 January 2023| Indonesia - Surabaya | Indonesia | Sales

Syspex emphasises a Happy, Healthy, Honest, Helping and Humble (5H) working culture. We are looking for individuals that would fit in our culture and environment.


  • Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
  • Looking for a new big customer that will turn into Syspex Key Account
  • Acquire a thorough understanding of key customer needs and requirements
  • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
  • Ensure the correct products and services are delivered to customers in a timely manner
  • Serve as the link of communication between key customers and internal teams
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust
  • Play an integral part in generating new sales that will turn into long-lasting relationships
  • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics


  • Minimum Tertiary Education (Bachelor) in any major Marketing
  • Minimum 5 years in packaging industry will be an advantage
  • Good communication in Bahasa Indonesia and English


We regret that only shortlisted & Indonesian Citizenship candidates will be contacted.